Frequently Asked Questions
Everything you need to know before signing up.
Pricing & Packages
Is the price per vehicle, or does it cover my whole fleet?
Pricing is per decal, per vehicle. If you want your branding on more than one vehicle, each additional vehicle is charged at the same monthly rate.
What's the difference between paying monthly and paying upfront?
Both cost the same total amount. Paying monthly spreads the cost over your 3-month minimum term. Paying upfront covers the full 3 months in one payment — no discount, just a different way to pay.
Is Founding Partner pricing really locked in for life?
Yes — for as long as your subscription stays active without a gap. If you cancel and later come back, standard pricing applies at that point.
Do you offer refunds?
We don't offer refunds for months already billed. If you're unsure about committing, our Lite package is the lowest-cost way to try DriveAds out.
Getting Started
What happens after I pay?
We'll email you within 24 hours to arrange your branding artwork. Once we have your logo or website details, we design your decal, get it produced, and match it to a driver in your chosen area.
How long until my decal is actually on the road?
This depends on how quickly we receive your artwork and find the right driver match for your area. We'll keep you updated throughout.
Can I choose which driver or route my decal goes on?
You can choose your coverage area, and we'll match your decal to a suitable driver based on that. We don't guarantee a specific driver or exact route, since drivers go about their normal daily journeys.
During Your Campaign
What if my decal gets damaged?
Let us know as soon as you notice and we'll arrange a replacement. Get in touch at hello@driveads.uk.
How does area exclusivity work on the Premium tier?
We won't knowingly place a directly competing business's decal in the same driver coverage area as an active Premium subscriber. Exclusivity applies to your business category and lasts as long as your Premium subscription is active.
How do I know the advertising is actually working?
Every package includes a monthly report with estimated impressions and coverage, so you're working from real numbers rather than guesswork. Premium subscribers also get a QR code on their decal to track direct engagement.
Cancelling
How do I cancel?
Email hello@driveads.uk at least 14 days before your next billing date, once you're past your initial 3-month minimum term.
Can I cancel before the 3 months are up?
The 3-month minimum term applies to all packages, whether paid monthly or upfront. This helps us give your campaign a fair chance to run and produce meaningful results.
Still have a question?
Email hello@driveads.uk